The challenge
Visa applications were scattered across back-office and client-facing teams. Getting an update meant another support query.
Keeping visa applications out of the support inbox.
A real-time tracking platform that gives every team a shared view of each application, from submission to decision.
>90%
fewer support queries
Reported by the client
What we built
A real-time tracking platform that gives every team a shared view of each application, from submission to decision.
What changed
Support queries fell by more than 90%, as reported by the client.
Tell us what
you’re working on.
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